Text to be connected with a trained Crisis Volunteer. Every texter is connected with a real-life human being trained to bring people from a hot moment to a cool calm place through active listening and collaborative problem-solving.
All of our Crisis Volunteers donate their time to helping people in crisis. about how it works.
Have a question? Read these FAQs. A live, trained Crisis Volunteer receives the text and responds, all from our secure online platform.
The Crisis Volunteer will help you move from a hot moment to a cool calm. Volunteer Our Crisis Volunteers apply and successfully complete an online training course. These Crisis Volunteers work remotely anywhere in the UK with a computer and secure internet connection.
Crisis Volunteers answer texts from people in crisis, bringing them from a very dirty texts moment to a cool calm one through active listening, collaborative problem solving, and safety planning. Crisis Ahyone commit to between hours per week and complete a total of hours.
It's a big commitment, and one that people find incredibly rewarding.
Learn more about being a Crisis Volunteer. We've collected one of the largest health data sets in the world.
Ultimately, our goal is to use data to improve outcomes for people in crisis. To achieve this, we use data in two ways: 1 internally, to improve the quality of our service, and 2 externally, to improve the crisis space as a whole.
Learn more about our data philosophy.